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Explore our latest agenda - May UK

 

london gls

Explore the dynamic GLS agenda designed to tackle the most pressing challenges in the gaming industry. GLS will feature keynote sessions, expert panels, and interactive discussions covering the following...

Please note this agenda is subject to change!

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09:10
  1. 35 mins
    • How will new AMLR, MiCA, and EBA guidance alter operator relationships and process?
    • What geopolitical trends and new local regulation could threaten black market presence, payment stability and cross-border AML?
    • Beyond cards, how will real-time payments and open banking adoption impact customer experience, and what does risk mitigation look like?
10:25
  1. 60 mins
    • Crypto Payments
    • KYC
    • Open Banking
    • Payment Orchestration
    • Promo Abuse
11:30
  1. 90 mins
    11:30 - 12:00 | 12:00 - 12:30 | 12:30 - 13:00
12:30
  1. 60 mins
13:30
  1. 35 mins
    • How can operators optimise payment routing across markets with wildly different local APM adoption, customer expectation and cultural nuance?
    • Which parts of the payments stack should be outsourced versus built in-house for resilience?
    • How will instant payments and open banking reshape dispute, chargeback, and fraud management?
14:05
  1. 20 mins
    • advancing research on impact, risk, and opportunity
14:30
  1. 90 mins
    14:30 - 15:00 | 15:00 - 15:30 | 15:30 - 16:00
16:05
  1. 60 mins
    • AML
    • Chargebacks
    • Digital Wallets
    • Emerging Markets
    • 2026 World Cup
17:05
  1. 40 mins
    • What single innovation would most reduce operational friction without increasing regulatory exposure?
    • Which new technologies offer genuine ROI in SEE versus being overhyped or mismatched to market needs?
    • How can operators adopt new tech without worsening fraud complexity or compliance bottlenecks?
17:45
  1. EVENING RECEPTION
    120 mins
09:40
  1. 35 mins
    • How should operators structure teams when payments, risk, and product now overlap daily?
    • How can seamless UX be delivered without compromising AML controls or fraud detection?
    • What metrics best capture the success of a unified payments-fraud-product strategy?
10:30
  1. 20 mins
    • How did compliance shift from cost centre to competitive advantage?
    • Why must compliance sit at the core of the operating model—and what separates good from bad practice?

    • How does mature governance drive speed, and what will define leaders over the next 12–24 months?

11:00
  1. 90 mins
    11:00 - 11:30 | 11:30 - 12:00 | 12:00 - 12:30
12:30
  1. 45 mins
13:15
  1. 95 mins
    • How can operators reliably detect and dismantle organised multi-accounting networks in European markets?
    • With rapid development and adoption of AI & ML tools, what new identity and document fraud techniques are emerging fastest across regional jurisdictions?
    • Which data-sharing or intelligence frameworks could meaningfully reduce cross-operator fraud cycles?
14:35
  1. 30 mins
    • How can payment data and transaction monitoring help detect risky gambling behaviour early?
    • Which interventions balance responsible gambling with customer experience and retention?
    • How are operators embedding SG controls and affordability checks across wallets, A2A, and alternative payment methods?
15:10
  1. 50 mins
    • Land Based Casinos
    • Online Gaming
    • Sportsbook

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