Laura Moore is Group Chief Strategy & Operations Officer at Neosurf, where she turns growth strategy into scalable, day-to-day execution across the business, because, as she puts it, “strategy without execution is just a daydream.” She joined Neosurf in 2024 after senior roles at Sky, leading Customer Digital Identity across Sky Group and Comcast brands, and 13 years at Vodafone delivering global platforms and large-scale transformation programmes. At Neosurf, Laura focuses on operational excellence, scalable frameworks and product delivery, helping teams move faster while keeping the fundamentals strong. At Gaming Leaders Summit, she’ll share how Neosurf is approaching Italy’s “identity-cash paradox” through Rapido Cash and full-circle KYC: keeping the cash experience familiar for players, while supporting the traceability requirements operators need to meet. It’s a practical look at what it takes for a payments partner to support both payments and AML regulatory requirements - locally, and across borders.