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GLS UK '26 Agenda

    • Land Based Casinos
    • Online Gaming
    • Sportsbook
    • How can payment data and transaction monitoring help detect risky gambling behaviour early?
    • Which interventions balance responsible gambling with customer experience and retention?
    • How are operators embedding SG controls and affordability checks across wallets, A2A, and alternative payment methods?
    • How can operators reliably detect and dismantle organised multi-accounting networks in European markets?
    • With rapid development and adoption of AI & ML tools, what new identity and document fraud techniques are emerging fastest across regional jurisdictions?
    • Which data-sharing or intelligence frameworks could meaningfully reduce cross-operator fraud cycles?
  1. 11:00 - 11:30 | 11:30 - 12:00 | 12:00 - 12:30
    • How did compliance shift from cost centre to competitive advantage?
    • Why must compliance sit at the core of the operating model—and what separates good from bad practice?

    • How does mature governance drive speed, and what will define leaders over the next 12–24 months?

    • How should operators structure teams when payments, risk, and product now overlap daily?
    • How can seamless UX be delivered without compromising AML controls or fraud detection?
    • What metrics best capture the success of a unified payments-fraud-product strategy?
  2. EVENING RECEPTION
    • AML
    • Chargebacks
    • Digital Wallets
    • Emerging Markets
    • 2026 World Cup
  3. 14:30 - 15:00 | 15:00 - 15:30 | 15:30 - 16:00
    • advancing research on impact, risk, and opportunity
    • How can operators optimise payment routing across markets with wildly different local APM adoption, customer expectation and cultural nuance?
    • Which parts of the payments stack should be outsourced versus built in-house for resilience?
    • How will instant payments and open banking reshape dispute, chargeback, and fraud management?
  4. 11:30 - 12:00 | 12:00 - 12:30 | 12:30 - 13:00
    • Is regulated gambling still being penalised for reputational risk rather than real payments risk?
    • What needs to change across schemes, banks and acquirers to create a fairer, data-led payments ecosystem?
    • How do we move from legacy controls to proportionate, modern authorisation and fraud frameworks?
    • Crypto Payments
    • KYC
    • Open Banking
    • Payment Orchestration
    • Promo Abuse
    • How will new AMLR, MiCA, and EBA guidance alter operator relationships and process?
    • What geopolitical trends and new local regulation could threaten black market presence, payment stability and cross-border AML?
    • Beyond cards, how will real-time payments and open banking adoption impact customer experience, and what does risk mitigation look like?