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GLS Europe - Madrid

  1. Chairperson Closing Remarks
  2. INDUSTRY ROUNDTABLES
    • Land Based Casinos
    • Lottery
    • Online Casinos
    • Sportsbook
  3. PANEL DISCUSSION: Beyond the Bet: Uniting the Industry for a Sustainable Future with Safer Gambling
    • How can payment data and transaction monitoring help detect risky gambling behavior early?
    • Which interventions balance responsible gambling with customer experience and retention?
    • How are operators embedding RG controls across wallets, A2A, and alternative payment methods?
  4. One-to-One Meetings
  5. PANEL DISCUSSION: The Fraud Battlefield: Stopping Bonus Abuse, Synthetic IDs & Organized Crime Rings
    • How can operators reliably detect and dismantle organised multi-accounting networks in SEE markets?
    • What new identity and document fraud techniques are emerging fastest across SEE jurisdictions?
    • Which data-sharing or intelligence frameworks could meaningfully reduce cross-operator fraud cycles?
  6. LUNCH & NETWORKING
  7. One-to-One Meetings
    11:15 - 11:45 | 11:45 - 12:15 | 12:15 - 12:45
  8. PANEL DISCUSSION: The Future Operator: Where Payments, Fraud & Product Converge
  9. OPENING REGULATORY KEYNOTE
  10. Clarion Events and Chairperson Formal Welcome
  11. REGISTRATION OPENS: BREAKFAST MEET AND GREET
  12. EVENING DRINKS RECEPTION
  13. HAPPY HOUR ROUNDTABLES

    • 2026 World Cup: Fraud Risk and Payments Readiness

    • AML: Emerging Threats and Compliance

    • Chargebacks: Reducing Losses Whilst Appeasing Players

    • Digital Wallets: Fraud Risk and Payments Readiness

    • Emerging Markets: New APMs and Fraud Threats

  14. One-to-One Meetings
    14:45 - 15:15 | 15:15 - 15:45 | 15:45 - 16:15
  15. The Innovation Cage Match: Pitching the One Technology That Will Change Operations
    • What single innovation would most reduce operational friction without increasing regulatory exposure?
    • Which new technologies offer genuine ROI in SEE versus being overhyped or mismatched to market needs?
    • How can operators adopt new tech without worsening fraud complexity or compliance bottlenecks?
  16. PANEL DISCUSSION: Rewiring the Payments Stack: Orchestrators, APMs & Instant Rails
    • How can operators optimise payment routing across markets with wildly different local APM adoption, customer expectation and cultural nuance?
    • Which parts of the payments stack should be outsourced versus built in-house for resilience?
    • How will instant payments and open banking reshape dispute, chargeback, and fraud management?
  17. LUNCH & NETWORKING
    women in gaming lunch & 12:45
  18. One-to-One Meetings
    11:30 - 12:00 | 12:00 - 12:30 | 12:30 - 13:00
  19. ROUNDTABLES

    • Crypto Payments: Mainstream APM or Risk Vector?

    • Data & Analytics: Fragmented Data to Actionable Intelligence

    • KYC: Balancing Compliance and CX

    • Payment Orchestration: For Higher Conversion and Lower Fraud

    • Promo Abuse: Competitive Balance with Bottom Line

  20. PANEL DISCUSSION: The Pressure Cooker: Rapid-Fire Responses to High-Stakes Scenarios
    • How can operators manage increasing customer experience for instant pay-in and pay-out?
    • How can teams contain real-time fraud surges triggered by instant payment failures or routing shifts?
    • How should operators communicate with regulators during sudden sanctions, AML findings, or data anomalies?
  21. OPENING DISCUSSION: The New Payments & Compliance Order: What Operators Must Prepare For by 2030
    • How will new AMLR, MiCA, and EBA guidance alter bank / operator relationships in SEE markets?
    • What geopolitical and PSP de-risking trends could threaten payment stability and cross-border AML?
    • How will real-time payments and open banking adoption impact risk velocity and operational exposure?
  22. Clarion Events and Chairperson Formal Welcome
  23. REGISTRATION OPENS: BREAKFAST MEET AND GREET
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