PEER ROUNDTABLE: Compliance Without Compromise: RG without Friction
16 Nov 2026
As regulatory expectations continue to evolve, operators are facing increasing pressure to deliver effective responsible gambling measures without introducing unnecessary friction into the player journey. Balancing player protection, regulatory compliance and commercial objectives has become one of the industry's greatest challenges, particularly as consumer expectations for seamless digital experiences continue to rise.
This closed-door discussion will bring together senior leaders to explore how operators can embed responsible gambling into the customer experience, leverage data and technology to support player protection, and build scalable frameworks that meet both regulatory and business objectives.
Key themes will include player protection strategies, frictionless customer journeys, personalisation and behavioural insights, evolving regulatory expectations, and how operators can create sustainable approaches to responsible gambling that build trust and long-term player relationships.
This closed-door discussion will bring together senior leaders to explore how operators can embed responsible gambling into the customer experience, leverage data and technology to support player protection, and build scalable frameworks that meet both regulatory and business objectives.
Key themes will include player protection strategies, frictionless customer journeys, personalisation and behavioural insights, evolving regulatory expectations, and how operators can create sustainable approaches to responsible gambling that build trust and long-term player relationships.