PEER ROUNDTABLE: Human or Machine? Trust in the Age of AI

As AI rapidly transforms the gaming industry, operators are facing a new challenge: how do you embrace the speed and efficiencies AI can deliver whilst maintaining trust, transparency and regulatory compliance? From AI-powered investigations and automated decision-making to the emergence of AI agents interacting with digital platforms, the lines between customer, technology and governance are becoming increasingly blurred.
This closed-door discussion will bring together senior leaders to explore how operators can leverage AI to enhance fraud prevention, compliance and operational efficiency without compromising consumer protection or regulatory obligations.

Key themes will include AI-driven investigations, governance frameworks, emerging fraud risks, the rise of AI agents, and how businesses can balance innovation with accountability in an increasingly automated future.

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